Refund policy

Last Updated: May 31, 2026

Thank you for shopping with Tacoma Sticker Co. We take pride in creating and shipping quality stickers and want every customer to be satisfied with their purchase. Please review our policy below regarding returns, refunds, exchanges, and damaged orders.

Order Processing

All orders are processed and shipped as quickly as possible. Once an order has been placed, we begin preparing it for shipment. Because of this, order cancellations or modifications may not always be possible after an order has been submitted.

If you need to make a change to your order, please contact us as soon as possible, and we will do our best to assist you.

Returns

Due to the nature of our products and for quality control reasons, we generally do not accept returns on stickers, decals, or other custom-made products unless the item arrives damaged, defective, or incorrect.

To be eligible for a return or replacement:

You must contact us within 14 days of receiving your order.

The item must be unused and in its original condition.

You may be required to provide photos of the item and packaging.

Returns sent without prior approval may not be accepted.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery.

Please include:

Your order number

A description of the issue

Clear photos showing the product and packaging

Once reviewed, we may offer:

A replacement item

Store credit

A full or partial refund

We reserve the right to determine the appropriate resolution based on the circumstances.

Lost or Missing Packages

Once an order has been shipped and marked as delivered by the carrier, Tacoma Sticker Co. is not responsible for stolen or missing packages.

If your tracking information shows that your package has not been delivered or appears to be lost in transit, please contact us and we will do our best to assist you in working with the shipping carrier.

While we cannot guarantee replacement or reimbursement for carrier-related issues, we will review each situation individually.

Refunds

Approved refunds will be issued to the original payment method used during checkout.

Refunds may take 5–10 business days to appear on your account depending on your financial institution.

Original shipping charges are generally non-refundable unless the refund is due to our error.

Exchanges

We currently do not offer direct exchanges.

If you received a damaged, defective, or incorrect item, please contact us and we will work with you to provide a replacement when appropriate.

Custom and Personalized Products

Custom, personalized, made-to-order, or special-request items are non-refundable and non-returnable unless they arrive damaged, defective, or contain an error caused by Tacoma Sticker Co.

Please carefully review all customization details before submitting your order.

Color and Design Variations

Actual product colors may vary slightly due to differences in screen settings, monitor displays, printing processes, and lighting conditions.

Minor color variations are not considered defects and are not eligible for refunds or returns.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned due to an incorrect or incomplete address provided by the customer:

The customer may be responsible for additional shipping costs to resend the order.

Refunds may be reduced by any shipping or processing fees incurred.

Contact Us

If you have any questions regarding your order or this policy, please contact us through our website contact form.

We value every customer and will always do our best to make things right when issues arise.

Tacoma Sticker Co. Specializing in fun, relatable, Pacific Northwest-inspired stickers designed to make people laugh, smile, and show off their personality..